Privacy Policy

Effective date: 2025-08-26

Kassadey Solutions ("we", "us", "our") operates the website at kassadey.icu and provides bathroom renovation services across the United Kingdom. This Privacy Policy explains how we collect, use, disclose and protect personal data in compliance with UK GDPR and applicable privacy laws including the CCPA where relevant.

Scope: This Privacy Policy applies when you access or use the website, submit an enquiry, request a quote, or otherwise provide personal information to us. Using the website constitutes agreement with the terms described herein.

Types of data collected: We collect personal data you provide directly such as name, email address, telephone number, postal address, project details and uploaded files. We also collect technical and usage data automatically (IP address, device and browser information, pages visited, timestamps). Cookies and similar technologies are used for site functionality, analytics and advertising purposes.

Purpose of processing: Personal data is processed to respond to enquiries, prepare quotations, schedule site visits, perform contracted services, issue invoices and deliver aftercare. Analytics and technical data help us to optimise the website and marketing; where you consent, we may send marketing communications which you can opt out from at any time.

Lawful basis: Our legal bases for processing include performance of contract (fulfilling service agreements), compliance with legal obligations, legitimate interests (service improvement and fraud prevention) and consent where required (marketing and non-essential cookies). You have the right to withdraw consent where applicable.

Sharing with third parties: We do not sell your personal information. We share data only with trusted partners necessary for operation: hosting providers, CRM and email services, analytics and advertising platforms, payment processors and subcontractors delivering services. Such third parties are required to process data under contract and to adopt appropriate security measures.

Third-party services: The website may use third-party services such as Google Analytics, Google Ads and social media advertising platforms. These services may set cookies and collect information independently. We recommend reviewing their privacy notices and controlling preferences via our cookie banner or browser settings.

Data retention and security: We retain enquiry data for up to 24 months and contractual/financial records for up to seven years as required by UK accounting rules. We implement technical and organisational safeguards including HTTPS, access controls, encrypted backups and staff training to protect personal data against unauthorised access and disclosure.

User rights: If you are located in the UK/EEA you have rights to access, correct, erase, restrict or object to processing and the right to data portability. California residents have rights under the CCPA to request categories of data collected and deletion. To exercise your rights, contact us using the details below and we will verify identity before responding in the statutory timeframe.

Children: The services offered on {domain} are not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal information, contact us and we will take steps to remove the data where appropriate.

Policy updates: We may amend this Privacy Policy to reflect legislative, operational or technical changes. Material changes will be posted on this page with an updated effective date. Continued use of {domain} following changes indicates acceptance of the updated policy.

Contact information: For privacy enquiries, to exercise rights or request deletion contact Kassadey Solutions at 14 Victoria Street, London SW1H 0NF; telephone +44 20 7946 0211; email contact@kassadey.icu. Using kassadey.icu indicates your consent to this Privacy Policy.